Terms of Service

The Services

Flashsuite is a set of products, sold separately and built to run together. It comprises:

• Flashkut: AI-assisted video production: brand setup, content strategy, and the production of long-form and short-form video, including titles, thumbnails, scripts, editing, and multi-platform distribution.
• Flashroom: hosted live sessions that stay available afterwards on your own domain, together with the recording, the attendee list and the materials you share in them.
• Flashadz: planning, creation and management of paid advertising on third-party advertising platforms, on your instruction and within the budget you set.

We may add, change, rename or withdraw products. These Terms govern every product offered under Flashsuite, including any introduced after the effective date above, unless that product is offered under separate terms which say so expressly.

The specific features, limits and fees available to you are those described at the time you subscribe or begin using a product. Where a term below applies to one product only, it says so.

Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Services. If you use the Services on behalf of a team or business, you represent that you are authorized to bind that organization to these Terms.

Fees and billing

Each product within Flashsuite is priced separately. The fees, tiers and inclusions that apply to you are those presented to you at the time you subscribe or begin using that product, and are the ones stated in your order.

Flashkut and Flashroom are offered on a month-to-month basis with no long-term contract. The following apply to both:

• Subscriptions renew automatically each month until cancelled.
• Monthly allowances do not roll over. Unused production or session allowances do not carry into the next month, and the allowance resets on the 1st.
• Your subscription rate is locked at the price in effect on your signup date. If we raise prices for new customers, your rate does not change while your subscription remains active and in good standing.
• Fees are billed in advance and are non-refundable, including for the month in which you cancel.

Flashadz is not a subscription. There is no licence fee, no minimum spend and no monthly commitment. The following apply:

• Our fee is ten percent of the advertising spend placed through Flashadz. The basis on which it is calculated and the point at which it is billed are stated in your order.
• Nothing runs until you approve a plan. If no advertising runs in a period, there is no fee for that period.
• If an advertising platform refunds or credits spend, our fee on the refunded amount is refunded or credited with it.
• If an advertising platform suspends or restricts an account, we will tell you and stop work on the affected campaigns. Platform decisions are not within our control, and fees already earned on spend already placed are not refunded because of one.

Cancellation

You may cancel at any time, effective at the end of your current billing month. There is no penalty for cancelling. You will not be charged for the following month, and no refund is issued for the current month. Upon cancellation you keep the content already produced for you, as described below.

Your responsibilities

To get value from the Services you agree to provide the materials, information and timely feedback we need, and, for Flashkut, to be the on-camera talent for your videos or to supply someone who is.

You are responsible for the accuracy and legality of everything you provide or approve, including any claim made in your videos or advertisements. You are responsible for complying with the rules of the platforms where your content is published or your advertising runs, and with all laws that apply to marketing and advertising in your industry and your jurisdiction.

Some industries carry advertising rules stricter than the general ones, and some restrict how an audience may be targeted at all. Real estate, housing, employment, credit, financial services, health and legal services are common examples, and the list is not exhaustive. Knowing which rules apply to you is your responsibility. Where an advertising platform requires a special category or a declaration, we will apply it when you tell us it applies; we do not determine it for you.

If you use the Services for clients

If you use any part of the Services on behalf of a client, you represent that you have your client’s authority to do so, including authority to access and operate any advertising account, page, channel or domain you connect, and to accept these Terms in connection with that work.

You remain our customer. We contract with you, we invoice you, and you are responsible to us for fees and for compliance with these Terms regardless of any arrangement between you and your client. Your client is not a third-party beneficiary of these Terms.

Where we process personal information belonging to your client or your client’s customers, we do so on your instruction, and you are responsible for having a lawful basis for that processing and for any notices or consents your client’s own customers require.

If your authority to act for a client ends, tell us. Until you do, we are entitled to treat instructions from you as authorised.

Ownership of your content

You own your content. Your channel is registered under your name, your social handles remain yours, and the footage, scripts, and finished videos we produce for you belong to you. Flashsuite is the engine; the content is yours. If you cancel, you keep everything produced for you. You grant us a limited license to use your materials solely to produce, edit, format, and distribute content on your behalf while you are a customer.

Our intellectual property

The Site, the Services, the Flashsuite platform and software, our workflows, templates, and the Flashsuite, Flashkut, Flashroom, Flashadz and Flashemail names and logos are owned by Flashkut, LLC and are protected by intellectual property laws. These Terms do not transfer any ownership of our platform or technology to you. You may not copy, resell, reverse engineer, or attempt to replicate the Services.

Acceptable use

You agree not to use the Site or the Services to infringe others’ rights, to upload unlawful or misleading material, to interfere with the operation of the Service, or to engage in any activity that violates these Terms or applicable law.

No guarantee of results

Flashsuite provides production, hosting and advertising systems. We do not guarantee any specific business outcome, including views, leads, enquiries, sales, search rankings, or revenue. Results depend on many factors outside our control, including your market, your effort, your consistency, and the policies of third-party platforms. Any examples or figures we share describe past experience and are not promises of future results.

Third-party services

The Service relies on and integrates with third-party platforms, including video, scheduling, webinar, social, and advertising services. We are not responsible for the availability, policies, or actions of those third parties, and your use of them is subject to their own terms.

Disclaimers

The Site and the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Flashkut, LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or relating to your use of the Site or the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us in the three months before the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Flashkut, LLC from any claims, damages, or expenses arising out of the content you provide or approve, your use of the Service, or your violation of these Terms or applicable law.

Governing law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the Services will be brought in the state or federal courts located in South Carolina, and you consent to their jurisdiction.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Material changes will be posted on this page, and your continued use of the Site or the Services after the changes take effect means you accept the updated Terms.

Contact us

Questions about these Terms? Contact Flashkut, LLC at nat@flashkut.ai.